Customer Service Call Center

Email: sales@celsus-sound.com

For product return or service, there is no need to call us. Please follow the following process:

1. Create a Help Desk ticket at helpdesk.nuoem.com

2. Include a sheet of paper with the Help Desk ID inside the shipping box. Do not write on the product packaging box. You might be charged a re-stocking fee for return if the packaging material or product has blemishes.

3. Send the item to

Help Desk: [Help-Desk-Ticket-ID]TDSS
C/o Robert Smith
502 K Street
La Porte, IN 46350